Privacy Policy

Information we may collect

We may collect personal information that you voluntarily provide, including your name, email address, telephone number and any information included in an enquiry or appointment request.

We may also collect limited technical information about how visitors use the website, such as browser, device and website usage information, where this is enabled.

How we use your information

We may use your information to:

• Respond to enquiries
• Arrange appointments
• Communicate with prospective or existing clients
• Provide agreed services
• Maintain appropriate business and professional records
• Improve and maintain the website
• Meet legal, safeguarding or professional obligations

Sensitive information

Information relating to mental health or wellbeing may be considered sensitive personal information. Please avoid including detailed, confidential or urgent medical information in the general website enquiry form.

Confidentiality

Information shared during therapy is treated confidentially, subject to the limits of confidentiality explained as part of the client agreement. This website Privacy Policy does not replace the separate therapeutic agreement provided to clients.

Sharing your information

Beyond Health does not sell personal information. Information may only be shared where necessary to provide services, meet a legal or professional obligation, protect someone from serious harm or work with trusted service providers that support the operation of the website and business.

How long information is kept

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected and in accordance with applicable legal and professional requirements.

Keeping information secure

Reasonable measures are taken to protect personal information against unauthorised access, loss, misuse or disclosure.

Cookies

This website may use essential cookies needed for it to function correctly. Additional analytics or marketing cookies should only be used where appropriate consent has been provided.

Your rights

Depending on the circumstances, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain uses of your information or withdraw consent.

Contact

To ask a question about this Privacy Policy or make a privacy request, contact:

You also have the right to raise concerns with the Information Commissioner's Office.

Changes to this policy

This Privacy Policy may be updated occasionally. The latest version will always be published on this page.